Customer Support & Help Center

Last updated: June 9, 2026

Thank you for using our Service. We are committed to providing you with the best possible experience. If you are experiencing technical difficulties, have questions about functionality, or want to provide feedback, please review the options below to get assistance.

How to Contact Support

We offer direct electronic support to help resolve your inquiries as efficiently as possible. You can reach out to our support team through the following channels:

• By Email: For all support requests, technical questions, or account inquiries, please email us directly at: bikelightsafety@callista.io

• By Web: You can also visit our main website for general inquiries and updates at: https://callista.io

Information to Include in Your Request

To help us diagnose and resolve your issue quickly, please consider including the following details in your email if applicable:

• The specific application or service you are using.
• The type of device and operating system version you are running (e.g., Android, iOS, Wear OS).
• A brief description of the issue, including steps to reproduce it.
• Any error messages or screenshots that might be relevant.

Frequently Asked Questions & Troubleshooting

App Performance and Connectivity

If the application is unresponsive or failing to sync data, we recommend ensuring your device has a stable internet connection and checking that you are running the latest version of the software available in the